Our company is thoroughly professional and believes in the complete satisfaction and pleasure of our valued customers. We leave no stone unturned to ensure that your gift reaches the desired destination without any kind of impediment damage or delay. As some of our products are extremely perishable, we regret any kind of inconvenience to our cherished customers because of some fault on our part. If such a thing happens, you are free to lodge a complaint with our customer care center. We assure you that your complaint will be dealt with immediately and the best possible course of action will be followed to resolve any kind of problem.
GiftKota makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. GiftKota will not cancel or change orders already in process at the vendors, en-route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered on the same day, you can reach us on +91-07877012061
In case of any, we are liable to make any refund for any order, refund amount will be either transferred to customer’s bank account though NEFT or throught the same mode of payment through which customer has made the payment with 7-10 days.
We do not entertain any return. Only in the case of wrong product delivered, customer can ask us to to arrange return within next 4 days of the product has been delivered.