Term And Conditions

By using this site the user unconditionally accepts the terms mentioned below and/or elsewhere in the site.

1. Delivery will be made only to Kota and Major cities of Rajasthan. We are also delivering in other cities of Rajasthan using 3rd party tieups and various courier services available. Please call our support number to confirm the delivery in cities other than mentioned above.
2. The products/services provided on these site are without warranties of any kind and GiftsKota disclaims all or any of them. Any warranties or After sales services if any offered by the manufacturers/vendors on any product shall be serviced directly by such manufacturer/Vendor and Gift Kota shall not be under any obligation to ensure compliance or handle complaints.
3. GiftsKota shall try level best to deliver the goods at the specified date. However, if delivery does not take place at the specified date (which is highly unlikely) due to some unavoidable circumstances, we shall deliver the item at the earliest and in this case, no refund will be ask for.
4. Bona fides of the person receiving the gift at the time of delivery will be verified to the best of our abilities. Delivery will be presumed to be made if any person at the specified address accepts the item on behalf of receipt ant. No claim for Non-acceptance of gift items shall be entertained.
5. GiftsKota does not, in any way claim ownership or right over the trademark, Brand and Company name used at this web site, which are owned by their respected owner/Companies. Reference to these products and company trademarks are used solely for the purpose of identifying the product supplied at this web site.
6. In no event shall GiftsKota be liable to the user for any or all damages, losses and causes of action (including but not limited to, negligence) or otherwise exceeding the amount paid by the user to GiftsKota for that specified service/product.
7. No refund shall be made if delivery could not be made due to wrong address or no one is at home and delivery cannot be made during that period.
8. GiftsKota will deliver similar gifts displayed on its web site and from the same sources as indicated. However in certain unavoidable circumstances arising due to non availability of product from the indicted sources, it reserves the right to change the source and deliver approximately similar kind of product. If the similar kind of product is not available, GiftsKota will inform the sender to change the order or wait until it becomes available.
9. Gift order once placed cannot be canceled, and any changes in the same must be notified by the sender before processing of order (within 2 working hours after submitting the order).
10. GiftsKota is not responsible for any kind of mishandling of credit card information given to CCNOW, the authorized online retailer, for the order placed.
11. You assume total responsibility and risk for your use of “GiftsKota” service. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all information, the quality and the merchant ability, provided through GiftsKota.
12. All deliveries are done during the day time between 9 AM to 10:30 PM. If you have mentioned a specific time of delivery above, we will try our level best to follow the same. In case, there is a failure of delivery of product on the specified time we will confirm the delivery time from the customer and then proceed with delivery over call. If there is no response from the customer end, delivery will be made as per recipeint availablity. Midnight orders are delivered between 23:45 Hrs to 00:15 Hrs.
13. Products which are couriered can only be delivered at a residence or a business address; they cannot be delivered to a wedding hall or a function hall. Products which are delivered by hand can be delivered to any address given by you.
14. Complaints received after 3 days of Order Date / Shipment Date, whichever is later will not be entertained. Refund requests should be made within 1 day of the shipment / delivery date.
15. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
16. GiftsKota will not cancel or change orders already in process at the vendors, en-route or delivered. Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered on the same day, you can reach us on +91-078770 12061